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Learn more about our thoughtful approach to consumption
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Are you looking for some guidance in selecting your ring? We can help.
FREQUENTLY ASKED QUESTIONS
Your Questions Answered
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Looking for guidance in selecting your ring? We can help.
RESPONSIBLE SOURCING
SCHEDULE AN APPOINTMENT
FREQUENTLY ASKED QUESTIONS
SCHEDULE AN APPOINTMENT
RESPONSIBLE SOURCING
SCHEDULE AN APPOINTMENT
FREQUENTLY ASKED QUESTIONS
SCHEDULE AN APPOINTMENT
For online purchases, we offer financing services through ShopPay for domestic clients and financing services through Global-E for international clients. This option allows us to create and ship your ring as you continue to make payments.
For in-person purchases, we also offer financing services through Synchrony Bank for domestic clients.
As a people and planet over profit company, we are committed to taking thoughtful and impactful steps towards a mindful and responsible approach to our business. It's imperative that we are bold and transparent in the face of injustice, pulling back the curtain on this industry and putting action behind our ethos.
"My custom ring is a work of art. I am completely obsessed with it, and it only makes it more meaningful that no one was harmed or exploited in its construction."
Callie
"The design and quality of the rings are what brought us to True Gem, their kindness and customer service are the reasons I would pick True Gem over and over again!"
Samuel
"I am so happy I decided to go with The True Gem and will not hesitate to recommend them to people. The entire experience was wonderful and the ring is out of this world!"
Cassidy
"I love everything this company stands for and most important of all, I love, love, love my ring and I’m sold on Moissanite! It has so much fire and light!"
Karin
"My ring arrived to Canada safely and quickly. I would highly recommend True Gem over and over again! They make stunning pieces with quality materials."
Madison
At The True Gem, our mission is to build a community that changes the way the world sees jewelry through the power of integrity, sustainable and eco-conscious practices, and valuing people and the planet over profit.
Introducing The True Gem's New Lifestyle Jewelry Collection: Part Two. This year, we are thrilled to introduce the second installment of our lifestyle jewelry collection, curated in collaboration with our trusted manufacturing partners who share our commitment to ethical practices and quality craftsmanship.
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